NVRAnet: Insurance and Billing - Billing Office Information

Billing Office Information

Insurance/Health Plans Accepted

Patient Forms

Office Pre-Certification Information

Billing Office Information

Q: I Have a Question With One of My Bills. Who Should I Contact?

Q: What Insurance Plans Do You Participate With?

Q: Will I Need a Pre-Certification From My Insurance For The Procedure?

Q: What Credit Cards Do You Accept?

Q: I Do Not Have Insurance Coverage. Can I Set Up Arrangements Prior To My Service?

Q: Why Do I Receive Bills From The Hospital As Well as From The Radiologists Of NVRA?

Q: I have a question with one of my bills. Who should I contact?

A: You may call our Business Office at 203-264-7999, Monday thru Friday. Our hours are 8:00am to 5:00pm. Or, you may send a comment/question via email to billing@nvranet.com.

Please include the following information for a return call:

Patient account number
Patient Name
Patient Phone Number

Q: What Insurance plans do you participate with?

A: NVRA Imaging Network is an approved provider for most major insurance carriers and health plan networks. Review a complete listing of participating insurances.

If your insurance plan does not appear on the listing, you may contact our customer service department at 203-264-7999 for assistance.

Q: Will I need a pre-certification from my insurance for the procedure?

A: You should call the number on the back of your insurance card to see if your specific plan requires a pre-certification or referral for Radiology procedures.

Below is a listing of our major insurance plans that require pre-certification for specific imaging services:

Insurance Carier	Procedures Requiring Pre-Certification
Aetna/US HealthCare (USHC plans - HMO, QPOS, USAccess with alpha numeric membership # on ID card)	MRI, MRA, CT Scan, Nuclear Cardiac Referrals required for echocardiograms & Venous, carotid, and arterial ultrasounds
ANTHEM BCBS - All Plans	MRI, MRA, CT Scan, Nuclear Cardiac Imaging
Cigna - HMO, PPO Plans	MRI, MRA, CT Scan, Nuclear Cardiac Imaging
ConnectiCare	MRI, MRA, CT Scan, Nuclear Cardiac Imaging
FirstChoice Health Plans of CT	MRI, MRA, CT Scan, Nuclear Cardiac Imaging
HEALTH NET (with exception of IBEW Local Plan only)	MRI, MRA, CT Scan, Nuclear Cardiac Imaging, OB Ultrasound-add'l after first
Oxford Health Plans	MRI, MRA, CT Scan, Nuclear Cardiac Imaging, Referrals required for echocardiograms & venous, carotid, and arterial ultrasounds.

You can also review a detailed listing of participating insurances plans that do require a pre-certification for Radiology services.

Q: What credit cards do you accept?

A: Visa, MasterCard, American Express and Discover.

To pay by credit card online, Visit our secure site

Q. I do not have insurance coverage. Can I set up arrangements prior to my service?

A: We offer many payment options. Please contact our patient accounts representative at 203-264-7999. We will give you an approximate cost and work with you in setting up a payment plan.

Q: Why do I receive bills from the hospital as well as from the Radiologists of NVRA?

A: When you receive a radiology service at the hospital, you will usually receive two bills. The first is from the hospital where the service was provided.

This bill, sometimes referred to as the "technical component," includes charges for the equipment, supplies and any non-radiologist personnel (technologists, nurses etc.) who assist with your study.

The second bill you receive, sometimes referred to as the "professional component," is from the radiologists from NVRA. This bill included charges for the radiologist who interprets your diagnostic study or the radiologist who performs your procedure (such as biopsies and angiograms).

* When you have radiology services at one of our seven NVRA Imaging Facilities you will receive only one global bill.